semibila Privacy Policy: How We Handle Your Account Data
This policy explains exactly what data semibila collects when you access our lobby, make a transaction through GoPay, OVO, or DANA, or contact our support team — and how we protect it. Availability of our services depends on local law and is open only where local law permits.
Account data handled with care
GoPay, OVO, DANA transaction context
Your rights clearly stated
Support contact always available
POLICY POSTURE
What This Policy Covers and How It Works
When you open an account with semibila, we collect the information you provide during registration — your name, contact details, and the wallet identifier you connect for transactions (for example, a GoPay number, an OVO account reference, or a DANA wallet ID). We also collect session data automatically: device type, browser version, pages visited, and time spent in the lobby. This data helps us keep your account accessible and respond accurately when you reach out for help. We do not sell your personal data to third parties. Where we share data with service partners — such as payment processors handling your GoPay or DANA transfer — those partners are bound by data-handling agreements consistent with this policy. Retention periods depend on the type of data: account registration records are kept while your account remains active and for a period afterward as required by applicable regulation. Transaction records tied to GoPay, OVO, or DANA activity follow the same principle. You can request a summary of what we hold at any time through our support channel. Changes to this policy are posted on this page; the date at the top reflects the current version.
GoPay
GoPay wallet identifiers used for transaction processing only
OVO
OVO account references handled under our payment-partner agreement
DANA
DANA wallet data retained only for the duration required by applicable rules
QRIS
QRIS scan events logged at session level, not linked to permanent profiles
POLICY BOUNDARIES
Where This Policy Applies — and Where It Does Not
This policy covers data collected through semibila's own platform — including account creation, lobby activity, wallet transactions, and support interactions. It does not extend to third-party sites that may be linked from our pages, nor to payment processors operating under their own published terms.
Account Access
Registration details, login events, and session activity on semibila are fully within scope. We hold this data, we can correct it, and you can request a copy through support.
Transactions
Payment events processed via GoPay, OVO, or DANA involve a shared data path. Our scope covers the record we hold; the payment processor's own policy governs data on their side.
Site Content
Pages you browse within our lobby — game categories, table listings, account settings — generate navigation logs we use to maintain service quality. These logs fall inside this policy.
Third-Party Services
Links or embeds that take you outside semibila are outside this policy's reach. We recommend checking the privacy terms of any external service you connect to independently.
YOUR ACCOUNT RIGHTS
Practical Steps to Review, Correct, or Question Your Data
You have real, actionable choices over the data semibila holds about you. Reviewing what we store starts with your account dashboard — after login, the profile section shows the contact and wallet details we have on file. If any detail is wrong, you can update it directly there or send a correction request through our support channel with your registered email as reference. For a fuller record of what data we hold beyond the dashboard view — including session logs or historical transaction references — raise a request via our support contact listed on this page; we will respond with a summary. If you believe data has been handled incorrectly, the same support channel is the right place to raise that question. We treat correction requests as priority items and aim to confirm receipt promptly.
Review Your Records
Log in and open the profile section to see contact details and linked wallet identifiers currently on file.
Correct Account Details
Update fields directly in account settings, or submit a correction note to support with your registered email address as reference.
Request a Data Summary
Contact support to ask for a summary of session logs or transaction records held beyond what the dashboard displays.
Raise a Concern
If something feels wrong about how your data has been handled, use the support channel on this page — not a third-party form.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
Privacy questions deserve a direct path to the right team. Below are the three ways to reach semibila about data handling, corrections, or policy questions — choose the channel that suits your situation.
Live Chat
Open the chat icon in the bottom corner of any page on semibila. State your account email and the specific data question — our team picks this up directly.
Email Support
Send your question to our support address listed in the account help section. Include your registered email and a brief description of the data matter you want addressed.
Account Dashboard
For straightforward corrections — name, contact detail, or linked wallet reference — the profile section inside your logged-in account is the quickest path, no support ticket needed.
DATA HANDLING STANDARDS
How semibila Handles Data, Cookies, and Account Security
Our approach to data is built around keeping your information accurate, accessible to you, and out of reach for anyone who should not have it. Cookies on semibila are used for session continuity and lobby navigation — not for cross-site tracking or advertising profiles. You can manage cookie preferences through your browser settings at any time. Account security relies on the credentials you set at registration; we do not store payment credentials like GoPay PINs or OVO passwords — those stay within the respective wallet provider's system. Data retention follows the principle of keeping records only as long as they serve a clear purpose or are required under applicable local regulation. When you close an account, we follow the applicable retention schedule before removing records, and we can confirm that schedule on request.
Cookies
Used for session continuity inside the lobby only. Manage them in your browser settings; disabling them may affect navigation but will not remove your account data.
Account Security
Your login credentials are your responsibility to protect. We never ask for your GoPay PIN, OVO password, or DANA access code through chat or email.
Data Retention
Records are kept while your account is active and for a period afterward as applicable regulation requires. The schedule is available on request through support.
Policy Updates
When this policy changes, the updated version appears on this page with a revised date. We do not notify every account holder by default; check this page if you have questions.
POLICY FAQ
Frequently Asked Questions About Our Privacy Policy
Real questions from people reviewing this policy — answered directly so you know exactly where you stand.
What personal data does semibila collect when I open an account?
We collect the details you provide at registration — name, contact information, and the wallet identifier you link (GoPay, OVO, or DANA). We also collect session-level data automatically: device type, pages visited, and lobby activity. We do not collect payment credentials like PINs.
Is my GoPay or OVO wallet information stored by semibila?
We store the wallet reference — for example, a phone number linked to GoPay or OVO — to match your transactions to your account. We do not store access credentials, PINs, or passwords for any wallet. Those remain entirely within the wallet provider's own system.
How do I see what data semibila holds about my account?
Log in and open the profile section in your account dashboard — it shows the contact details and wallet references we currently have on file. For a fuller picture including session logs, send a request through our support channel with your registered email as reference.
Can I ask semibila to correct or delete my personal data?
Yes. Straightforward corrections — contact details, linked wallet reference — can be made directly in account settings. For deletion or a more complete correction, raise the request through support. Deletion follows the applicable retention schedule, which we can confirm on request.
Does semibila share my data with third parties?
We share data only with service partners who need it to process your transactions — for example, payment processors handling GoPay or DANA transfers. Those partners are bound by data-handling agreements. We do not sell personal data, and we do not share it for advertising purposes.
What happens to my data if I close my account?
When an account is closed, we follow the applicable retention schedule before removing records. Some data — such as transaction history linked to GoPay or DANA activity — may be kept for a period required by local regulation. You can ask us to confirm the specific schedule through support.