Slots / Sports
This page sets out the legal terms that govern your use of semibila, including how we handle account data, what falls within our policy scope, and where to reach us when you have a question. Access and eligibility depend on local law and are available only where permitted in your region.
semibila operates under a policy framework designed to be transparent with every account holder. When you open an account and use any part of the platform — browsing the lobby, placing a session on Live Baccarat Prestige, or processing a wallet transaction through GoPay, LinkAja or QRIS — these terms apply to that interaction. We do not apply retroactive rule changes without notice; any material update to this policy is communicated through the contact path shown at the bottom of this page. Our policy covers how account data is collected, stored and used within the platform. It also covers the scope of our obligations to you in relation to transactions, session records and account correspondence. Where a third-party payment rail such as GoPay or QRIS processes your transaction, that provider's own terms also apply alongside ours — we are not the contracting party for those payment legs, and we do not control their processing timelines or internal policies. Eligibility to use semibila depends entirely on local law in your jurisdiction. We make no assertion about legality in any specific territory; you are responsible for confirming that access is permitted where you are located. If you are unsure, review the applicable rules in your region before proceeding.
GoPay transactions are processed by the GoPay network under their own terms. Your account wallet reflects the credited amount once the network confirms the transfer.
LinkAja top-ups and withdrawals follow LinkAja's processing rules. We record the transaction reference in your account history for your review.
QRIS scans route through the national payment switch. The transaction is logged against your account the moment the switch returns a confirmed status.
Not every element of your experience falls under the same policy clause. Understanding what is inside and outside the scope of these terms helps you know exactly where to direct a question — whether that is to us directly or to the relevant third-party provider.
Login credentials, session records, account verification steps and any communications sent through the platform support channel are fully within this policy's scope. Your account dashboard reflects the current state of all activity.
Wallet credits and debits processed through GoPay, LinkAja and QRIS are recorded in your account history. The portion of those transactions handled by the payment network itself falls under that network's separate terms.
Game titles available in the lobby — including Live Baccarat Prestige and Football Score Chase — are presented as-is. Game rules and payout mechanics are governed by the rules published within each title, not by this legal page.
Any external site, payment provider or studio reached through a link from semibila operates under its own terms. We are not responsible for their content, availability or the conditions they impose on your interaction with them.
Your account comes with a set of practical rights that you can exercise at any time. These rights are not subject to a waiting period or approval queue — they are available through the account settings page the moment you are logged in. You can review all session and transaction records directly in your account history. If you notice a detail that appears incorrect — such as a wallet entry that does not match your GoPay confirmation — you can raise a correction request through the support channel listed on this page. We will check the record against the transaction reference and update it where the discrepancy is confirmed. If you want to know what data we hold against your account, you can request a summary through the contact form. We aim to respond within the window shown in your confirmation message. Deleting your account removes personally identifying data from active records, subject to any retention obligations we are required to meet under applicable law.
Open the account history tab after login to see every session entry, wallet credit and debit. The record is time-stamped and includes the payment method used — GoPay, LinkAja or QRIS — so you can cross-check against your e-wallet statement.
If your registered details need updating, go to account settings and follow the fields shown there. For changes that require verification, the screen will prompt you with the specific steps we need from you.
Questions about how this policy applies to your account are handled through our support channel. Include your account reference and a clear description of the issue so we can respond directly to your specific situation.
A closure request can be submitted through support. We will confirm the steps required, settle any open wallet balance to your registered payment method, and process the closure in line with our retention obligations.
If this policy raises a question you cannot answer by reading it, reach us through one of the channels below. State your account reference and the specific clause or issue you are asking about — this helps us route your query to the right person without unnecessary back-and-forth.
Open the chat widget from any page while logged in. Describe your policy question and include your account reference. The agent will confirm receipt and escalate if the matter requires a policy review.
Send a written query to the support email shown in your account settings. Email is the preferred route for formal policy requests, data summaries and account closure submissions — it creates a written record on both sides.
The current state of your account rights, open queries and correspondence history is shown in your account dashboard after login. Check there first before opening a new support request — your question may already have a response waiting.
We keep account security and data handling practices consistent and reviewable. Your data is not shared with parties outside the platform except where a payment rail — GoPay, LinkAja or QRIS — requires transaction details to complete a transfer. In those cases, only the minimum required information passes to the network, and it is governed by that network's own privacy terms. Cookies used on the site are limited to session management and account state; the current cookie settings are adjustable from your browser preferences at any time.
Account and transaction records are retained for the period required by applicable law. After that window closes, personally identifying data is removed from active systems. You can request a summary of what we currently hold by contacting support with your account reference.
We use session cookies to keep you logged in and to remember your lobby state between page loads. No cross-site tracking cookies are placed without disclosure. Adjust or clear cookies through your browser settings at any time — this does not affect your account records.
Access to your account requires the credentials you set at registration. We do not store payment PINs or e-wallet passwords. If you suspect unauthorised access, change your password immediately from account settings and contact support through live chat.
When we update a term that affects your account rights, we communicate the change before it takes effect. The notification appears in your account dashboard and, where the change is material, through the email address registered to your account.
The questions below cover what we hear most often about this policy — account data, rights, contact routes and how transactions interact with these terms.
Yes, in part. The record of your transaction — the amount, time and payment method — is covered by this policy and visible in your account history. The processing leg handled by GoPay or QRIS is governed by those networks' own terms, which apply alongside ours for that portion of the transfer.
Send a data summary request to our support email with your account reference. We will compile the information held against your account and respond within the timeframe shown in the confirmation message you receive. No fee applies to this request.
Yes. If a wallet credit or session record appears incorrect, open a support query via live chat or email and include your account reference and the relevant transaction date. We check it against the payment network reference and correct the record where a discrepancy is confirmed.
We remove personally identifying data from active records once the closure is processed. Certain transaction records may be retained for the period required by applicable law. Your confirmation message will state what is retained and for how long, in line with our legal obligations.
Access depends on local law in your jurisdiction. We do not make a claim about legality in any specific territory. Check the rules applicable in your location before creating or using an account. Where access is not permitted under local law, we are not able to provide the service.
Material changes are communicated before they take effect. A notification appears in your account dashboard after login, and where the change affects core rights, a message is sent to your registered email address. We do not apply changes retroactively without prior notice.